Every enquiry goes to a monitored inbox. To get a useful answer on the first reply, include your order number if you have one, and tell us what outcome you are looking for.
CinnaShield support and orders
| support@cinnashield.com | |
| When we answer | Monday to Friday, by e-mail |
| Typical response | Within 24 hours |
| Postal address | CinnaShield, 19655 E 35th Drive, Suite 100, Aurora, CO 80011, USA |
What to include in your CinnaShield enquiry
- Order questions: order number, the e-mail used at checkout and the shipping address.
- Delivery questions: order number and the tracking code, if one was issued. See shipping first — most delivery questions are answered there.
- Refunds: your order number. A reason helps us improve, but it is never required. The window and conditions are on the refund policy page.
- Corrections: the page URL and the specific line you believe is wrong.
- Privacy requests: the request type (access, deletion, correction, opt-out) and the e-mail address tied to your data. See the privacy policy.
What CinnaShield support cannot answer
We cannot tell you whether a supplement is right for your body, whether it interacts with your medication, or what dose is appropriate for you. Those are questions for a physician or pharmacist who knows your history — not for a support inbox.
Medical emergencies. This inbox is not monitored for urgent health issues. If you are having a medical emergency, contact your local emergency number or go to the nearest emergency department.
CinnaShield press and partnerships
Press and partnership enquiries: support@cinnashield.com. Legal notices: support@cinnashield.com.